Last updated: August 16, 2026
We want every client to be satisfied with our work. This policy explains how refunds and cancellations are handled at Central Enterprises LLC.
You may cancel a subscription at any time, effective at the end of the current billing period — you keep access until then, and no further charges occur. If you were charged for a renewal you did not intend, contact us within 14 days of the charge and we will refund the renewal in full.
If you cancel a security engagement (such as an Azure security review or micro penetration test) before work has begun, any amounts paid are refunded in full. If you cancel after work has begun, we refund amounts paid less the value of work already performed, calculated on a pro-rata basis.
If you believe you were charged in error, contact us within 30 days of the charge and we will investigate promptly. Confirmed billing errors are refunded in full to the original payment method.
Approved refunds are issued to the original payment method within 5–10 business days, depending on your bank or card issuer.
Email contact@centralenterprisesllc.com with your name, the date and amount of the charge, and a brief description of the issue. We respond to all refund requests within one business day.